You will be responsible for the day to day co-supervision of the Soft FM services in an agreed location(s) and will be the customers’ point of contact for any Soft FM related issues. You will deputise in the absence of the Site Supervisor. The Soft FM services comprise of the cleaning, the catering and in some areas the linen and laundry management . You will be responsible for supporting the management of all the Soft Facilities Assistants providing the cleaning and catering Soft FM services.
Main duties of the job
Ensuring that all areas of the site are maintained at an excellent level of cleanliness; Ensuring the goods delivered to site are received, checked and distributed appropriately in some areas; Ensuring that food service to the wards is delivered appropriately and in a timely fashion; Arranging rosters to ensure that there is sufficient cover available and resources are used efficiently; Ensuring compliance with legislation relating to both Food Safety and Health and Safety; Ensuring a high standard of customer service; Providing Soft FM support and advice as required. You should also be aware that you may be required to undertake FM duties as a member of the FM team, i.e. cleaning and food preparation duties. You must be aware that your role will require patient contact. You will be working as part of the Estate
Education & Qualifications
- Educated to GCSE level or equivalent
- CEBOSH / NEBOSH certificate (willing to complete or appropriate “on the job” experience)
Skills, Knowledge & Abilities
- Strong time management and organisational skills
- Effective Communication Skills – verbal and written
- Methodical and organised approach and organisational skills
- Knowledge of estate and procurement systems
- Ability to analyse service problems and identify a range of possible solutions
Experience
- Experience in similar role within NHS
- Basic understanding of Health & Safety requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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