Room Attendant Zero Hour Contract

Room Attendant – Edwardian Manchester Hotel

We are recruiting for a Room Attendant on a Zero Hours basis, with opportunities for forward career progression.

Responsibilities

• Ensure your designated rooms are cleaned to the highest standard and in a timely manner.
• Work as a team, supporting colleagues where necessary and performing ad hoc housekeeping duties.
• Greet guests warmly, providing assistance where possible and directing them to the appropriate service if required.
• Maintain a high level of customer satisfaction in line with our core values, exceeding guest expectations.

Qualifications

• Previous housekeeping experience, ideally within a 5‑star hotel operation; training will be provided otherwise.
• Excellent attention to detail and customer‑service skills.
• Basic command of English.
• Positive attitude and willingness to work as part of a team.
• Understanding of the importance of teamwork and collaboration.

Benefits

• Competitive salary.
• 28 days holiday per annum, including Bank Holidays, increasing with long service.
• Complimentary hot meals, salad bar and unlimited beverages daily.
• Recommend‑a‑Friend scheme up to £500 per recommended friend.
• Annual complimentary night stays within our hotels.
• Preferential accommodation rates for hosts, their families and friends across all Edwardian Hotels.
• Access to discount platform for popular stores and outlets.
• Auto‑enrolment into company pension scheme.
• Regular social events across all hotels.
• Annual company recognition events held in January.
• Wellbeing champions across all hotels.
• Access to our company doctor and occupational health support.
• Access to online learning platform – Edwardian Academy.
• Opportunities for promotion and comprehensive training programmes.

Eligibility

In line with the Asylum & Immigration Act 1996, applicants must be eligible to live and work in the UK and must provide documented evidence of eligibility.

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