Hybrid Helpline Advisor – Safeguarding Support

NSPCC is seeking a Helpline Advisor to serve as the first point of contact for reporting child protection concerns. The role requires empathy in providing reassurance to callers and effective identification of key concerns. The position operates on a hybrid working model requiring presence in Salford for part of the working week.

This full-time position, with a 35-hour work week, involves a rota shift pattern covering weekdays and weekends. There are multiple benefits including annual leave and salary reviews.

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