LOCATION: Heathrow Airport
SHIFT PATTERN: 5 ON 3 OFF, 40 hours per week
PAY RATE: £14.87 per hour
Passenger Assistance (Heathrow Airport)
Join our Passenger Assistance team and be the reason passengers enjoy a smooth, memorable and stress‑free journey through the airport.
Assisting passengers who require support to and from the aircraft, whether they have limited mobility, visual or hearing impairments, or simply need some extra help, you will deliver outstanding service every step of the way.
What You’ll Be Doing
- Assisting passengers who require support through the airport, either on foot, by wheelchair or electric buggy depending on their needs
- Transferring passengers on and off the aircraft, either into their seat or wheelchair through safe manual handling techniques
- Pushing wheelchairs and assisting with luggage
- Delivering a calm, professional service in a busy environment
What We’re Looking For
- Friendly and approachable
- Reliable and punctual
- Calm under pressure
- A true team player
- Passionate about helping people
What’s In It For You
- Full training provided
- £14.87 per hour
- Full‑time working hours (5 on 3 off shift pattern)
- Work at one of the world’s busiest airports
- 24/7 GP access (for you and your family)
- Mental health support
- Cycle to Work scheme
- Discounts, cashback and exclusive perks
- Real career progression opportunities
ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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