Import & Export Freight Apprentice

Company: Heathrow Personnel
Apply for the Import & Export Freight Apprentice
Location: Basildon
Job Description:

As an apprentice, you will receive full training and support while gradually taking on responsibilities such as:

Monday to Friday pm

  • Supporting international freight forwarding operations across air, ocean, and road freight
  • Assisting with the coordination and movement of shipments through the supply chain
  • Providing support within customer service operations and maintaining communication with clients, suppliers, and overseas partners
  • Assisting with the preparation, checking, and processing of freight documentation
  • Learning to complete import and export procedures accurately and within required deadlines
  • Gaining an understanding of customs processes, compliance requirements, and international trade regulations
  • Supporting invoicing, data entry, and general administrative tasks
  • Using internal systems accurately to maintain operational records
  • Assisting with customer quotations and responding to enquiries
  • Working closely with internal departments including Customs, Finance, Operations, and Customer Service teams
  • Identifying opportunities to improve processes and operational efficiency
  • Building strong working relationships across teams and with external stakeholders
  • Participating in departmental rotations to gain exposure across the business
  • Adhering to all company policies, procedures, and health & safety requirements

We are looking for someone who demonstrates:

  • Strong communication skills, both written and verbal
  • Excellent attention to detail and accuracy
  • Strong organisational and time management abilities
  • Good IT skills, including Microsoft Office (Word, Excel, Outlook)
  • A positive, proactive attitude with a willingness to learn
  • Ability to follow processes and work to deadlines
  • Strong customer service skills
  • Ability to work independently and as part of a team
  • Problem-solving skills and a logical approach to tasks

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Posted: July 6th, 2026