Security Relief Officer

Title: Dedicated Security Relief Officer – Berkshire

Location: Berkshire

Delivering the exceptional, every day.

Job Objectives and Responsibilities

• Guaranteed 120 hours a month provided availability is given; refusal on available days results in no payment of guaranteed hours.
• Willing to travel within a 30‑mile radius.
• Must be flexible to work days and nights, weekends and bank holidays.
• Combination of 8–12 hour shifts depending on the site requirement.
• Must be available for 5 days out of 7 each week, including weekends, with one guaranteed weekend off every 5 weeks.

Main Duties

• Ensure all incidents are logged and directed effectively through to completion.
• Effectively communicate business issues to the Operations Manager and/or relevant departments.
• Maintain the standards of the site for access/egress and visitor regulation.
• Ensure standards of dress, safety and presentation are maintained at all times.
• Complete timely and accurate reports on all security activities within the site and present to the Security Management team.
• Be fully conversant with the methods of working of all equipment.
• Ensure assignment instructions are signed and followed; raise corrective actions when procedures are not followed.
• Ensure contractual requirements are fulfilled; report any issues to the Manager.
• Handle all day‑to‑day enquiries relating to the daily operation of the security of the site and report to the Manager.
• Respond to any other reasonable requests from management or client.
• Maintain awareness of key performance indicators and service level agreements.
• Execute site open and lock‑down procedures.
• Complete and check all accident and Health & Safety reports.

Person Specification

• Excellent analytical skills to evaluate information and prioritise activities.
• Valid SIA (Security Industry Authority) licence.
• British Passport holder for SC clearance.
• Full 5‑year checkable history.
• Good understanding of security requirements and functions.
• Excellent oral and written communication skills for reports, incidents and presentations.
• Strong interpersonal skills to liaise with security officers, managers and directors.
• Ability to solve problems and make decisions.
• Willingness to share knowledge and support team members.

Health & Safety Responsibilities

• Follow group and company policies and procedures at all times.
• Report any apparent deficiencies in systems of work or equipment that may result in failure of service delivery or risk to health and safety or the environment.
• Use all work equipment and personal PPE properly and in accordance with training received.
• Report any issues or training needs to your line manager and/or via the divisional incident reporting system.

Information Security

• Ensure compliance with Mitie’s and client information security procedures in all activities.
• Proactively identify and report security risks to your manager.
• Report actual and suspected security incidents.

Benefits

• Flexible benefits platform offering choices such as dental insurance, dining cards, coffee clubs and technology products.
• Virtual GP and health‑wellbeing support available.
• Salary finance scheme allowing access to earned pay before payday.
• Cycle‑to‑work scheme and high‑street discounts through MiDeals platform.
• Life cover of the greater of your equivalent annual salary or a minimum of £10,000.
• Mitie Matching Share Plan and ongoing incentives.

We are committed to creating a diverse and inclusive environment where equality is upheld. All applicants are considered in accordance with equality legislation.

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