Central Surgery are looking for a Dispensary Apprentice to join our friendly team.
The apprenticeship will take approximately 15 months to complete.
Main duties of the job
The successful candidate will learn a a wide range of dispensary duties, workingalongside our existing team of dispensers. Duties can include but are notlimited to greeting patients at the dispensary window, answering phone callsand dealing with patient enquiries. Picking, dispensing and handing out medication to patients, following our practice protocol. Processing tasks for prescriptions requestson the clinical system (SystmOne).
About us
Central Surgery is based in Barton, with a second site in Goxhill. Our large team work at both sites providing primary care services to over 17000 patients. We have 5 GP Partners and 3 salaried GP’s, supported by a teamof advanced practitioners, nurses and other allied professionals. Along withour admin and receptionist teams we pride ourselves on being a friendly,supportive workplace.
Job responsibilities
Welcome patients at the Dispensary window,dealing with queries and prescription requests in an efficient manner.
Assemble prescriptions ensuring all items aredispensed with accuracy.
Ensure controlled drugs are dispensed, storedand recorded in line with the regulations for their schedule.
Dispense weekly dosette trays for patients withadditional needs.
Hand out medication to Dispensing patients andensure prescriptions are signed and endorsed. Taking payments for prescription charges in accordance with dispensary protocols.
Prepare prescriptions ready for home delivery.
Answer the dispensary phone, where patients canrequest repeat medication and ask for medication advice. Sending tasks to the dispensary team members or practice clinicians as appropriate.
Act on any SystmOne tasks which are sent to the dispensary and phone patients when asked with information or advice from a clinician.
Order and process deliveries of medication, dressingsand appliances appropriate to the needs of the dispensary with the objective ofensuring continuity of supply for patients and minimising wastage.
Ensure that drugs are received and stored in anappropriate manner in accordance with the manufacturers instructions.
Ensure safe disposal of all returned medicationfollowing the dispensary protocol.
Maintain a clean, tidy and safe workingenvironment using appropriate infection control procedures and ensuring fullcompliance of health and safety protocols within the dispensary.
Regular date checking of dispensary stock.
Monitor fridge temperatures as needed, maintaining the record log.
Maintaining full and accurate records of alldispensing transactions.
Undertaking other reasonable duties within theframework of the post as directed by the Dispensary Manager
Person Specification
Qualifications
- Grade 5 in maths
- Previous experience of working with the general public
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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