Reservations Specialist – Group Bookings & Guest Care

Company: Mercure Hotels
Apply for the Reservations Specialist – Group Bookings & Guest Care
Location: London
Job Description:

Mercure Hotels is hiring for a position focused on managing individual reservations and assisting with group bookings. The role involves handling guest enquiries, processing payments, and ensuring adherence to hotel policies.

The ideal candidate will have strong customer service skills, a problem-solving approach, and excellent communication abilities. Benefits include discounted stays at Accor hotels and free meal breaks.

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Posted: July 6th, 2026