Luxury Reservations Specialist — Guest Experience Lead

Firmdale Hotels invites you to join their award-winning team as a Reservations Agent at the Haymarket Hotel in London. As part of the front office team, you will ensure every guest receives a warm welcome and outstanding service.

Your role involves handling reservation inquiries, providing detailed information, and collaborating across departments. You will enjoy benefits like a competitive hourly rate of £15.50 – £17.00, access to a financial wellbeing app, and discounted memberships.

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