School of Education, Sport and Health Sciences
Location: Brighton – Falmer
Salary: £31,236 to £34,610 per annum
Closing Date: Sunday 05 July 2026
Interview Date: To be confirmed
Reference: EH6020-26-140
Are you a technically minded professional with experience of digital learning systems, user support, training and problem‑solving? We are seeking a Technical Instructor to take a leading role in the management, development and support of the School’s e‑portfolio system used by healthcare students across a range of professional programmes.
This is an exciting opportunity to combine technical expertise, stakeholder engagement and training delivery within a busy and supportive university environment. Working closely with academic staff, professional services colleagues, students and external placement partners, you will help ensure that our e‑portfolio platform supports an excellent student experience and meets the requirements of professional healthcare education.
The role will provide dedicated operational ownership of the e‑portfolio function. The successful candidate will take responsibility for the day‑to‑day technical administration, development and delivery of the system.
In line with the Technical Instructor job description, the postholder will organise and deliver specialist technical instruction and training, provide expert advice and guidance, support users in resolving technical issues, liaise with software suppliers and contribute to the ongoing development of innovative technical solutions.
What You’ll Be Doing
- Creating, maintaining and developing healthcare student e‑portfolios using HTML and related coding principles.
- Providing technical support and troubleshooting for students, staff and placement providers.
- Delivering training sessions, demonstrations and user guidance for a wide range of stakeholders.
- Acting as the primary point of contact with the external software supplier and coordinating system improvements.
- Managing escalated issues referred from Service Desk and other support teams.
- Producing reports, usage data and operational information to support planning and decision‑making.
- Supporting the introduction of new functionality and promoting best practice across the School.
- Working independently to plan, prioritise and deliver a specialist technical service.
About You
- Experience of supporting and administering digital platforms, databases or specialist software systems.
- An understanding of HTML and web‑based technologies, with the ability to create and modify online content.
- Strong troubleshooting and problem‑solving skills.
- Experience of delivering training, demonstrations or technical instruction to users with varying levels of technical knowledge.
- Excellent communication and relationship‑management skills.
- The ability to manage competing priorities and work autonomously.
- Experience of working within higher education, healthcare education, learning technology or a related technical environment would be advantageous.
Why join us?
You will be joining a friendly and professional team within a School that is at the forefront of healthcare education, research and professional practice. As with similar roles within the School, the position offers the opportunity to work closely with academic and professional services colleagues while making a direct contribution to the student experience.
The University offers an attractive benefits package including generous annual leave, pension provision and additional closure days over the Christmas period. We welcome applications from job sharers.
The University is committed to creating and maintaining an inclusive environment for all staff regardless of age, disability, family or caring responsibilities, gender identity, marital status, pregnancy or maternity, race, religion or belief (including non‑belief), sex and sexual orientation. We embrace equality and diversity in our working, learning, research and teaching environment and are committed to maintaining a supportive and inclusive community. We particularly encourage applicants from Minority Ethnic backgrounds because the University is under‑represented by Minority Ethnic staff.
For the vast majority of our roles we operate an agile working system, with time split between working on campus and at the employee’s home. It is the University’s expectation that home working will take place within the UK.
Further information about working for us, as well as the wide range of benefits we offer, can be found in the working with us section of our vacancies page.
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