Field Service Cleaning Technician

Role Overview

Our client, a market leader, is looking for a Field Service Cleaning Technician. The role focuses on ensuring Automated Teller Machines (ATMs) are maintained to a high standard of cleanliness, presentation, and hygiene, creating a safe, professional, and customer‑ready environment at all times.

Key Responsibilities

• Carry out scheduled cleaning of ATM units across assigned locations.
• Clean all external ATM surfaces including screens, keypads, fascia, and cash dispensing areas.
• Ensure hygiene of high‑touch points to reduce contamination risk.
• Clean surrounding areas including floors, signage, and enclosures where required.
• Use approved cleaning materials and methods to avoid damage to sensitive equipment.
• Follow cleaning schedules, route plans, and service‑level agreements (SLAs).
• Record completed cleans accurately using handheld devices.
• Identify and report any visible damage, faults, vandalism, or security concerns.
• Ensure sites are left clean, safe, and presentable for customer use.
• Maintain company vehicle, stock, and cleaning materials in an organised manner.
• Comply with all health & safety, lone working, and site‑specific requirements.
• Handle customers in a professional manner during difficult high‑pressure situations.
• Communicate with all Cennox personnel involved with the accounts to ensure associates understand the level of service performance to which we have committed.
• Attend training classes to ensure fulfilment of Service Levels.
• Work well independently and in a team situation.
• Make recommendations for improving our service, reliability & performance.

Skills and Experience

• Experience in cleaning, field‑based roles, or facilities services (preferred).
• Strong attention to detail and pride in presentation standards.
• Ability to work independently while following structured routes and schedules.
• Comfortable working outdoors and travelling between multiple locations.
• Basic IT skills for reporting via mobile devices.
• Good awareness of safety and public‑facing environments.
• A flexible approach to work and a willingness to learn new skills.

Benefits

• Regular overtime opportunity.
• In‑house training on new product offerings.
• Laptop, mobile phone, van and clothing.
• 9% pension scheme (combined contributions).
• 2 x salary Life Assurance.
• Refer a Friend scheme.
• Optional Healthcare plan including retail discounts.
• Employee Assistance Programme.

Working Hours and Requirements

Hours of work are 9‑hour shifts with an hour for lunch between 8:30 am and 5:30 pm. Full UK Valid Driving Licence is essential.

Pre‑Employment Screening

All successful candidates for this position will be required to undergo a pre‑employment screening process, inclusive but not limited to financial, criminal record and references.

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