We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium and a growing wholesale business across Europe. Our delicious food is made fresh in every restaurant, each day, and is a top choice for healthy eating.
Responsibilities
- Cutting fresh fish and preparing ingredients
- Rolling maki and creating our famous itsu dishes
- Cooking with care and precision
- Maintaining the highest standards of food quality and safety
- Delivering excellent customer service with a smile
Training and Development
We offer comprehensive training: hands‑on learning in‑store supported by your team and managers, coupled with digital learning through our app and Academy courses. If you have no experience, we’ll teach you everything you need to know. We pay a bonus after your initial training.
Qualities We Value
- I take pride in what I do
- I care for people
- I want to grow for myself and others
- I build trust around me
Benefits
- Pay every Thursday with early wage access via Wagestream
- Paid breaks and a free healthy lunch each day
- Invite family and friends for a meal with a 50% discount at every itsu shop
- 28 days of paid holidays
- Learning programs and career progression opportunities; earn up to £14.00 as a Team Member Pro or £14.75 plus quarterly bonus as a Team Leader with guaranteed full‑time hours
- Income and critical protection for time off due to illness
- Free online GP service and 24/7 access to mental‑health therapists; managers trained in Mental Health First Aid
- Discounts at major retailers and gym memberships
- Fun social, family and sport events
No matter what you do at itsu, it’s important to us that everyone has access to the same opportunities. We are a truly diverse group from all walks of life, and you’ll always be encouraged to be your true self.
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