Urgent Care Assistant – Chippenham (Part-time, Out of hours)
HealthHero is recruiting an Urgent Care Assistant to perform driving, receptionist and base duties supporting Integrated Urgent Care services across Wiltshire, Swindon, Bath and North East Somerset. The role is part‑time, permanent and involves weekday evenings, weekends and overnight sessions (23:00‑08:00). Shift patterns and rota flexibility will be discussed during the application process.
Job Responsibilities
- Drive clinicians to patients’ homes safely and in compliance with driving regulations.
- Perform vehicle checks at the start and finish of each shift.
- Accurately record use of medications and consumables on shift.
- Act as the first point of contact for patients in designated treatment centres, supporting clinicians and conducting comfort and welfare checks.
- Maintain cleanliness and order of the treatment centre.
- Use computer systems to manage medication and consumable stock, replenish stock at shift end and monitor rotation and expiry dates.
- Assist with CPR and other emergency response duties if required.
- Attend to a range of non‑clinical support tasks, including reception and administrative duties.
About You
- Confidently interact with patients, relatives and carers.
- Demonstrate compassion, respect and professionalism under pressure.
- Show strong attention to detail and solid administrative skills.
- Be personable, engaging and reassuring.
- Work independently in a variety of settings, including long periods in a vehicle or at a reception desk.
- Hold a full UK driving licence with no more than six registered penalty points and a good level of driving experience.
Benefits
- Competitive hourly rate with evening and weekend enhancements of up to £17.15.
- Discretionary staff bonus scheme.
- Generous holiday entitlement of up to 33 days per annum, including bank holidays.
- Company pension scheme.
- Life assurance.
- Free staff parking.
Equality, Inclusivity and Diversity
We are committed to supporting, encouraging and promoting equality and diversity in our workforce. We welcome applications from candidates of all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, and we are a certified Disability Confident Employer. If you require any reasonable adjustments during the application process, please let us know.
Disclosure and Barring Service Check
This position requires a Disclosure and Barring Service (DBS) check, and a Rehabilitation of Offenders Act (Exceptions Order) 1975 submission may be required.
Application Details
The closing date for applications is Tuesday 7th July 2026 at 5 pm. Please contact our Recruitment Team at recruitment-team@healthhero.com for any questions or to arrange an informal conversation about the role.
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