Your mission at Voi
As part of our Street Patrol Team, you will be out on the streets making sure that our scooters are ready for use in a user- and environment-friendly way.
Here are some of the tasks awaiting you as a Street Patroller:
- Actively monitor and enforce correct vehicle parking across your zone, ensuring vehicles are placed in compliant, agreed locations and never blocking footpaths, dropped kerbs, or access points
- Repark and reposition vehicles to keep them accessible, tidy, and meeting local authority requirements at all times
- Ride a Voi vehicle (bicycle or scooter) to patrol your zone and key hotspots efficiently and reach vehicles quickly
- Identify damaged or non-functioning vehicles, carry out minor fixes where possible
- Support safe and compliant vehicle deployment across your area
- Locate and retrieve vehicles as directed by your team lead
- Support major city events by managing the increased influx of vehicles, coordinating redeployment to approved zones, and keeping the area tidy and compliant throughout
What you’ll need to embark:
- Comfortable riding an e-bike across your zone; able to ride a Voi scooter if you hold a provisional or full driver’s licence
- Good understanding of micromobility and the urban context in which it operates
- Solid knowledge of your assigned London boroughs and the ability to navigate them confidently
- Able to work efficiently across a large geographic zone and stay organised throughout your shift
- Committed to safe working practices and following processes – you understand why compliance matters
- Confident raising issues, flagging violations, and escalating when something needs attention
- Able to work independently as well as part of a wider team
- Positive attitude and a willingness to take real ownership of your zone
Nice to have (not essential):
- Experience in a field-based, logistics, compliance, or operations role
- Familiarity with local authority parking schemes or shared mobility regulations
- Valid driving licence (required if you’d like to ride a Voi e-scooter)
Job conditions
- Working shifts: 5 out of 7 (2-week shift pattern)
- Working hours: Day shifts with flexibility to work weekends
- Contract type: 3 months Fixed Term contract
Equal opportunity
We’re committed to building a diverse and inclusive team. We particularly welcome applications from women and other under‑represented groups in logistics, operations and technical roles.
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