Operational Technology ICA Technician – South West Water
Starting salary from £36,008 plus excellent benefits.
Role Overview
Maintain and calibrate regulatory monitoring equipment, analytical instrumentation and process sensors across operations. Perform planned maintenance, respond to operational issues, conduct onsite analysis, diagnose problems, and ensure compliance with standards and change processes. Work with OT, ICA, mechanical and electrical teams, using electrical/control/process knowledge to optimise systems.
Responsibilities
- Carry out planned and reactive maintenance on instrumentation, telemetry and regulatory equipment.
- Diagnose and resolve operational issues quickly to maintain performance and compliance.
- Support cost‑effective improvements and ensure adherence to standards and change processes.
- Work collaboratively with OT, ICA, mechanical and electrical teams to prioritise and deliver work.
- Use electrical/control/process knowledge to optimise systems and reduce operational risk.
- Assist with root‑cause investigations and drive effective resolutions.
- Contribute to compliance with legislation (e.g., UK NIS) and support technical standards.
- Promote strong health & safety practices and support risk assessments and safe working procedures.
- Maintain skills through required training and support IT/OT governance and documentation updates.
Qualifications
- GCSEs (Maths, English, Science) or equivalent, plus relevant industrial control apprenticeship/qualifications and ONC/HNC in a related discipline.
- Experience with process control, ELV/LV electrical systems and PLCs (ideally Schneider), including programming and communication protocols.
- Strong fault‑finding and repair skills, with knowledge of instrumentation calibration, process sensors, telemetry and low‑power radio systems.
- ATEX/CompEx certified and compliant with current IEE regulations.
- Experience in drinking and waste water treatment automation processes.
- Excellent IT, communication and organisational skills, with the ability to work independently and manage changing priorities.
- Proactive, innovative and safety‑focused, promoting wellbeing and safe working practices.
- Understands information security policies, builds strong stakeholder relationships, and maintains up‑to‑date technical and business knowledge.
- Full UK drivers licence and able to travel around the work area using company vehicle.
- Ability to complete UK Government Security Clearance (SC) process successfully.
Benefits
- 23–27 days’ holiday plus 8 bank holidays.
- Option to buy or sell annual leave.
- Up to 13 additional days of holiday through rota days.
- Free parking at most sites.
- Cycle to Work scheme.
- 26 weeks’ additional maternity leave.
- Shared parental leave options.
- Employee share schemes (Pennon Group plc).
- Free, confidential Employee Assistance Programme.
- Access to Champion Health wellbeing platform.
- Free eye tests + Specsavers discounts.
- Thousands of deals via Pennon Perks (shopping, travel, entertainment, gyms & more).
- Discretionary bonus.
- Competitive contributory pension.
Closing Date
9th July 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
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