About Us
Murray’s Initiative (formally known as Glasgow Council on Alcohol) is an independent Scottish charity that works to reduce alcohol and drug‑related harm at both individual and community levels. Established in 1965, Murray’s Initiative adopts a long‑term, trauma‑informed and asset‑based approach to changing the culture around substance use. Its services are built on a person‑centred, harm‑reduction model, supporting people whether their goal is to reduce consumption or achieve abstinence. Murray’s Initiative offers free, confidential counselling services for people concerned about their own or someone else’s drinking, and delivers a range of interventions including group work and employability support. We also provide holistic and inclusive services such as a women’s service for survivors of gender‑based violence, a young person’s peer education service, LGBTQ+ health and wellbeing support, and tailored wellbeing programmes. The charity is a recognised provider of professional development, offering comprehensive training including education aimed at increasing awareness of alcohol use, promoting healthier lifestyles, COSCA Counselling Skills and a Diploma in Integrative Counselling and Psychotherapy. We deliver services over six days per week across Glasgow, East Dunbartonshire and East Renfrewshire, helping people make meaningful, positive change in their lives. The foundation of Murray’s Initiative is a supportive and inclusive culture for all who engage and work with us.
About the Role
The Administrative Assistant will be based within the Recovery Employability Service and will report to the Service Manager – Employability. The post holder will provide comprehensive administrative support to ensure the smooth and efficient operation of the service.
Responsibilities
- Monitoring and managing service inboxes
- Processing and allocating referrals
- Carrying out contact and eligibility checks
- Maintaining accurate records
- Supporting the coordination of participant journeys through the service
The role will involve the use of a range of organisational systems and databases, including Views and Hanlon, to record, update and retrieve information, support reporting requirements and ensure compliance with service procedures. The post holder will work closely with colleagues, participants and external partners, providing a professional and responsive point of contact and helping to ensure a high‑quality service is delivered.
Requirements
The position requires a Level 1 Disclosure.
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