Housing Option Service provides advice and assistance under the Council’s corporate duty to help clients who are in housing need. The service provides assistance to vulnerable people when they are at greatest need.
About the job
The role of Advice Mentor sits within this Service and will undertake quality audits of cases assessed by the Homeless Assessment Teams to ensure consistent advice and support is always provided to clients.
The post holder will be required to be available to officers who will need assistance with making clear and concise decisions to aid the progress of the Homeless Assessment Officer’s case load.
What We Are Looking For From You
Experience of working with the public, in a housing related environment will be an advantage. You will need the skills to cope under pressure in a busy and challenging environment.
Additional information
This post is subject to Disclosure and Barring Service Enhanced checks.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
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