Profile
Corresponding to a key figure within this philosophy, the Client Advisor assumes the responsibility to personally represent it in front of our customers and is concurrently responsible for presenting the philosophy in relation to the profound work which occurs from Solomeo all the way to the boutique. The quality that we would like to offer resides, first of all, in the daily attention to personal appearance within the store, with a style that meets the standards of casual elegance of signature luxury of the brand. Furthermore, appearance signifies a polite, helpful disposition and being attentive to both customers and to colleagues: group work is carried out within the boutique which, under the coordination of the Store Manager, follows all of the necessary activities to provide customers with an experience of excellence. The elements needed to keep update with product knowledge, aesthetics and philosophy are provided each season, in order to allow the Client Advisor to competently follow and guide the customer through the collection, to trying on and the selection. It is necessary to adhere to a service of sales, which renders our store experience unique and which demonstrates the special attention that accompanies our business from the creation of the collection all the way to the final presentation.
Responsibilities
Managing the working environment includes the appearance in the boutique, building relationships with customers, conducting sales transactions, and maintaining visual displays in the store and window, both for daily placements and periodical dressings and amendments. Additionally, it involves organised administration of the warehouse and inventory so that supply and availability respond to an orderly and clear criterion, supporting communication with customers and the company.
Qualifications
Applicants should be fluent in English, have previous retail experience, and demonstrate willingness and versatility when interacting with customers from all over the world. Passion for fashion, and keeping abreast of standards and trends are essential.
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