Retail Security Officer

Company: Staffline
Apply for the Retail Security Officer
Location: Gloucester
Job Description:

Position: Retail Security Officer

Location: Gloucester

Pay Rate: £14.90 to £15.60 per hour, depending on store

Shifts/Hours: 40 hours over 4 days – Monday, Tuesday, Friday and Sunday, typically (Apply online only)

Your Time at Work

The role holder is to provide a flexible, proactive security provision for the client, to reduce their losses and improve colleague and customer safety. This is achieved both directly through the actions of the role holder and also by management of a team of officers.

Responsibilities

  • Prioritise stores on a risk basis and spend time across region accordingly.
  • Partner with the management team in order to continually improve the service offering to the client.
  • Show a level of flexibility and be able to adapt to new requests outside of the core role on request.
  • Where appropriate for role, undertake Office Management responsibilities, such as facilities management, health & safety procedures and accounts processing such as petty cash and travel records.
  • Ensure all requests are responded to in a timely manner.
  • Ensuring systems and software processed and inputted is in accordance with GDPR.
  • Any other reasonable duties as required by your Line Manager.
  • Conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and the SIA licence is clearly displayed.

Qualifications

  • A Door Supervisor SIA Licence is required.
  • A Full Manual Driving Licence is required.
  • Understanding of health & safety legislation, colleague safety, loss prevention, reporting and communicating, data interpretation, management of a team, security equipment use and general duties as outlined in the responsibilities.
  • Great communication and customer service skills; tech‑savvy to use digital devices.
  • Aged 18 or over.
  • Confident communicator, team player with drive to always provide friendly and professional service.

Benefits

  • 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
  • Workplace Pension Scheme
  • Progression training and development opportunities
  • Life assurance benefit
  • Contributory Healthcare Scheme
  • Eyecare vouchers
  • Employee Discount Schemes
  • Refer a friend scheme
  • Free uniform provided
  • Companycar and fuel card provided – for business use only.

Additional Information

Job Ref: 1TSSG (T14)

TSS is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees.

Staffline are working in partnership with TSS, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

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Posted: July 6th, 2026