About the Company
Chase de Vere is a national, award‑winning independent financial advice firm established in 1969. We offer tailored, whole‑of‑market solutions and provide expert financial advice to individuals and businesses. Our purpose is to help clients “be future confident,” which also means empowering our employees with the tools, support, and opportunities to thrive in their careers. At Chase de Vere, we value excellence, integrity, and personal growth. Joining our team means being part of a supportive environment where your professional development is prioritised, and your contributions are recognised.
Overview of the Role
This key member of our team will provide a professional and welcoming front‑of‑house service, acting as the first point of contact for clients, visitors, and colleagues at Chase de Vere. The role is based at our Manchester office and part‑time for 3 days per week – Wednesday, Thursday & Friday.
Responsibilities
- Provide a professional, efficient reception service for both internal and external clients, directing them to the correct person or department and promoting the best possible image of Chase de Vere.
- Operate the switchboard, ensuring all calls are answered and dealt with in accordance with the agreed service standards.
- Act as the first point of contact for visitors, clients, and staff, providing a professional and welcoming front‑of‑house service.
- Co‑ordinate visitor and staff car parking.
- Book internal meeting rooms for internal and external clients.
- Order stationery in line with office requirements for all departments.
- Organise catering for tea/coffee and lunch, for internal meetings as requested.
- Arrange courier services, as required.
- Book travel and arrange transport as and when required.
- Assist with the facilities management of the office.
- Perform additional administration duties in order to support the smooth running of the office, as and when required.
Qualifications
Essential
- Previous experience in a receptionist, front‑of‑house, or administrative role.
- Excellent verbal and written communication skills.
- Strong organisational and time‑management skills.
- Professional appearance and manner.
- Proficiency in Microsoft Office (Word, Outlook, Excel).
- Ability to multitask and prioritise workload.
Desirable
- Experience using switchboard systems.
- Experience in a customer‑facing environment.
- Familiarity with office management systems or booking tools.
Benefits
- Competitive salary with the opportunity to earn an annual bonus.
- 25 days annual leave (increases to 30 days with service) plus Bank Holidays.
- Contributory pension scheme.
- Life assurance – 4 x annual salary.
- Comprehensive induction and training programme.
- Funded exams and paid study leave.
- A wide range of voluntary flexible benefits to suit your individual needs.
- The option to buy additional holiday days.
- Cycle to work Scheme.
- Paid volunteering days each year.
- Employee Assistance Programme with access to a 24/7 helpline.
- Access to our free mortgage service, through our internal mortgage team.
- Our Employee Forum and Diversity & Inclusion group.
- Local and company‑wide events in support of our company charities.
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