We are currently looking for a Front of House Supervisor to join us at our Premium Drink, Dine & Stay venue.
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.We recently benefited from a beautiful refurbishment of our 10 bed Pub & Hotel and are now looking for someone to join our established team. Someone who is looking to add value & experience within their job.The venue is on the outskirts of Wimborne Town Centre. Beautifully modern with a feel of an old country pub style pub with log fires, table top candles and always a warm welcoming. Only minutes away from the centre of Wimborne and a short distance to Poole / Bournemouth – this is a central place to stay.As a small independent company, we are searching for an Experienced Front of House Supervisor with a hands on approach. Someone who can add to our team, focusing on high standards, exceptional service and to go the extra mile in all areas. We believe in Team work here.We have recently won Wimborne Business of the Year & Best Pub / Cafe Award in the local area. We want to keep progressing and building our clientele.Daily duties of the job will be supporting the General Manager in leading the team , managing reservations & helping to maintain a level of standards. A passion for customer service is a must with knowledge of high quality food and drinks(wines, cocktails, spirits and coffee) Duties Oversee daily operations of the front-of-house team, ensuring efficient service and adherence to company standards. Supervise and train staff in food preparation and safety protocols to maintain high-quality service. Collaborate with kitchen staff to ensure seamless communication between front-of-house and back-of-house operations. Assist in resolving customer complaints or issues promptly and professionally. Maintain cleanliness and organisation of the front-of-house area, ensuring compliance with health and safety regulations. Support team members by providing guidance and assistance during busy periods. Skills Proven experience in supervising a team within a hospitality or food service environment. Strong knowledge of food production processes and food safety standards. Excellent leadership abilities with a focus on team management and development. Ability to work collaboratively with kitchen staff to enhance overall service delivery. Exceptional communication skills, both verbal and written, to interact effectively with customers and team members. A passion for hospitality and providing outstanding customer service. Capability to remain calm under pressure while managing multiple tasks efficiently.Rates of pay are fair and tips are plentiful. xwwtmva Experience in a similar role is key.Job Types: Full-time, PermanentPay: £12.50-£13.50 per hourExpected hours: 35 – 45 per weekWe invite enthusiastic candidates who are eager to contribute their skills in a vibrant environment to apply for this rewarding position.Job Types: Full-time, Zero hours contractPay: £12.50-£13.50 per hourExpected hours: 30 – 45 per weekAdditional pay: TipsBenefits: Company pension Discounted or free foodSchedule: Day shift Monday to Friday Night shift Weekend availabilityWork Location: In person…