Head of Operational Management: Undergraduate Education

Company: Imperial College Healthcare NHS Trust
Apply for the Head of Operational Management: Undergraduate Education
Location: City of Westminster
Job Description:

Head of Operational Management: Undergraduate Education

The Medical Education department at Imperial College Healthcare NHS Trust is seeking an experienced and skilled manager who will be accountable for providing senior operational management for undergraduate medical education across the Trust.

The post holder will ensure the effective delivery, governance, and continuous improvement of undergraduate education programmes, aligned with GMC, NHS England, and Imperial School of Medicine requirements.

The role provides essential senior operational oversight, including responsibility for performance, quality assurance, data management, student experience monitoring, financial control, and day-to-day delivery, supporting the Trust’s planned expansion in undergraduate medical placements.

The post holder will lead and manage the medical education team, including the line management of a multi‑professional team, as well as senior management oversight of a cohort of education fellows.

The role requires an experienced, outcomes‑focused senior manager with strong leadership, business, and management skills, a working knowledge of undergraduate and postgraduate medical education, and the ability to build effective, collaborative relationships with clinicians, professional leads, and external partners, including Imperial School of Medicine and NHS England.

Main duties of the job

  • Lead strategic and operational delivery of medical education programmes across the Trust and be accountable for the operational conduct, performance, and coordination of undergraduate medical education activity, ensuring alignment with Trust objectives and clinical services.
  • Collaborate with Associate Medical Directors, Directors of Medical Education/Clinical Studies, and external academic partners to ensure high‑quality training environments.
  • Ensure robust governance arrangements are in place to support quality and improvement priorities, ensuring compliance with GMC, NHS England, and Imperial School of Medicine requirements.
  • Represent the Trust at senior‑level forums across North West London and the Acute Provider Collaborative, ensuring operational issues and priorities are effectively managed.
  • Support the development and delivery of structured supervision and appraisal processes for the education fellow cohort, working closely with the DCS and Medical Lead, ensuring roles are aligned to Trust and programme priorities.
  • Be accountable for the effective financial management of undergraduate medical education activity, including oversight of budgets and tariff income.

Benefits

Career development, flexible working and wellbeing, staff recognition scheme. Optional benefits include Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Equal opportunities

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.

Person Specification

  • First degree or equivalent level of experience in a relevant field (e.g. healthcare management, education, leadership).
  • Evidence of continuing professional development.
  • Management or leadership qualification (or equivalent experience).
  • Formal qualification in medical or healthcare education.
  • Project or programme management qualification.

Experience

  • Significant senior management experience within healthcare, education, or a complex public sector organisation.
  • Experience of operational management, including oversight of multiple services or programmes.
  • Experience of education governance, quality assurance, or regulatory compliance.
  • Experience of managing and developing staff, including performance management and workforce planning.
  • Experience of reporting performance data to senior management, committees, or Board level.
  • Experience of working with senior clinicians and multidisciplinary stakeholders.
  • Experience within undergraduate and/or postgraduate medical education.
  • Experience working with NHS England, GMC, or university partners.
  • Experience supporting service expansion, transformation, or organisational change.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Posted: July 7th, 2026