Regional Head of Customer Service & Experience

Cala Group Limited is looking for a Customer Service Manager in Aberdeen City, Scotland, to oversee all aspects of customer service. You will lead the strategy and performance of the Customer Service team, ensuring exceptional service delivery and customer satisfaction throughout the warranty period.

Key responsibilities include managing warranty operations, engaging directly with customers, and leading improvements based on feedback. Applicants should possess strong leadership and negotiation skills along with previous experience in customer service management.

#J-18808-Ljbffr…