Director – NC Boost Program (Grant Funded 2031)
Position Summary: The Boost Program Director provides strategic leadership, coordination, and oversight for the multi‑college North Carolina Boost Program, a North Carolina Community College System initiative that replicates the CUNY Accelerated Study in Associate Programs (ASAP) model. The Director supports program implementation across Isothermal Community College, McDowell Technical Community College, and Western Piedmont Community College, ensuring alignment with NC Boost and ASAP goals, standards, and performance expectations. The role oversees day‑to‑day program operations, ensures consistent and high‑quality service delivery across partner institutions, and leads collaborative efforts to improve student retention and completion outcomes. The Director supervises the ICC Boost Success Coach, coordinates closely with peer institutions, represents Isothermal and partner colleges in NCCCS and CUNY ASAP replication meetings, and serves on institutional committees as assigned. This is a grant position funded through 7/31/2031.
Employment
Type: Full TimeDuration: 12 MonthsStart Date: 08/01/2026
Responsibilities
Program Leadership & Operations
- Lead planning, development, and implementation of the NC Boost (ASAP Replication) program across partner colleges
- Develop and maintain program policies, procedures, and performance metrics aligned with NC Boost and ASAP requirements
- Oversee student recruitment, onboarding, retention, and overall program delivery
- Ensure consistency in student support strategies, scheduling, standards, and outcomes across institutions
Staff, Partnership, & Stakeholder Management
- Supervise the ICC Boost Success Coach and coordinate with Boost staff at McDowell Technical and Western Piedmont Community Colleges
- Collaborate with administrators, advisors, and coaches to align program delivery and data reporting
- Serve as liaison to community partners, state representatives, and external stakeholders
- Represent ICC and partner colleges in NCCCS, CUNY ASAP, and NC Boost meetings and events
Other Duties and Responsibilities
- Manage grant compliance, budget tracking, and reporting requirements
- Lead cross‑institutional communication and coordination to ensure adherence to program and funding standards
- Participate in institutional and cross‑college committees and working groups as assigned; additional duties, projects, and assignments assigned by manager
Skills and Abilities
- Strong leadership, organizational, and interpersonal skills
- Ability to communicate and collaborate effectively across multiple institutions
- Proficiency with student information systems (e.g., Colleague) and advising technologies (e.g., Watermark Student Success & Engagement)
- Ability to manage budgets, prepare reports, and analyze data collaboratively among institutions
- Strong commitment to equitable student outcomes and cross‑college teamwork
Minimum Qualifications
- Bachelor’s degree in education, counseling, student affairs, or related field
- Minimum of three years of experience in higher education program administration, advising, or student success initiatives
Preferred Qualifications
- Master’s degree in a related field
- Experience with multi‑campus or multi‑institutional program coordination
- Demonstrated knowledge of community college student success strategies
EEO Statement
Isothermal Community College provides educational and employment opportunities without regard to race, color, sex, religion, national origin, age, veteran status, or disability. Isothermal Community College is an Equal Opportunity Employer Institution. If accommodation or assistance is needed in completing this application, please contact Human Resources at jobs@isothermal.edu or via phone at (828) 395-4192.
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