For over 50 years, The Body Shop has challenged convention – proving that business can be a force for good.
As we continue to evolve and scale our business globally, the transformation of our go‑to‑market strategy will be a key component of our future success.
We’re now hiring a Head of Marketplace Transformation & Operations, based in London or Brighton (hybrid).
You’ll be leading the end-to-end business transformation of our wholesale & marketplace channels, orchestrating teams across Commercial, Supply Chain, Finance and Technology to build a scalable, automated operating model for delivering sustainable growth.
We’re looking for someone who combines deep marketplace expertise with programme delivery excellence. You’ll own the implementation of the transformation plan and chair the programme board, working with a dedicated internal team and our external partners. This is a contract role for 12-18 months, reporting into executive level sponsors within both the Technology and Commercial & Brand functions.
If you’re a proven digital transformation leader with at least seven years’ experience in marketplace/ecommerce, we’d love to hear from you. You’ll need excellent stakeholder management skills, a strong track record in cross-functional delivery and deep knowledge of Amazon Seller/Vendor Central operations.
This is a role that will help to shape the future of The Body Shop, bringing our purpose‑led products to new channels and customers and driving our ongoing business transformation.
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