Waste Network Manager
Location: Crossness Sewage Treatment Works, South London Region (Abbey Wood, Greater London)
Job Type: Permanent, full-time
Hours: Monday to Friday, 40 hours, plus on‑call rota (start times to be discussed)
Salary: OTE £36,000 – £41,000 per annum, depending upon experience (including on‑call allowance)
Benefits
24 days holiday (plus bank holidays); company van for business use and fuel card; health cash plan; onsite parking; auto enrolment pension scheme; personal learning.
About the Role
Reporting to the Operations Manager for the Home Counties North Region, you will lead a team of multi‑skilled waste network service engineers in the delivery of reactive and planned 24/7 operational response. The key to success in this role is a proactive, purposeful and personable approach to performance and line management.
You will be part of a team of Field Managers responsible for all aspects of Health & Safety, performance delivery, people management, vehicle utilisation and ensuring adherence to budgetary limits for equipment and consumables.
- Carry out site inspections
- Coordinate field engineers
- Manage fleet issues
- Evaluate employee performance
- Liaise with the office planners / team leaders
- Conducting one‑to‑ones
- Vehicle utilisation
- Resource availability
- Assisting the client with high profile jobs
- Monitor engineers’ performances
- Carry out and liaise with HR on disciplinaries / interviews / pathway reviews
- Looking after the wellbeing of the field staff
- Be aware of Lanes Group policies and your responsibility towards them
- Any other reasonable ad hoc duties requested by the Operations or Regional Manager for Home Counties, the Head of Field Operations or any other member of the Senior Leadership Team (SLT)
About You
The ideal candidate will be hardworking and respectful and comply with health and safety standards. Previous management and leadership experience is crucial, as is a full UK drivers licence. Having prior knowledge of the utilities sector, especially drainage and waste water, will be an advantage. Being able to prioritise and multitask whilst building working relationships is essential.
Experience managing teams and operations within fast‑paced, safety‑critical environments – such as courier and parcel delivery, logistics and transport, field service and engineering, waste management, facilities management, utilities and infrastructure, or retail – will be highly beneficial, particularly where there is a strong focus on operational efficiency, customer service, compliance and people leadership.
Your Contribution to the Company
- Strive to be always positive and constructive
- Adhere to all company policies
- Straight talking about the facts of the situation – open discussions are the best way to find solutions
- Help others through communicating clearly
- Deliver on commitments
- Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management
- Deliver our Company Values understanding that by working together in unity we are “Stronger Together”
Diversity and Inclusion
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from under‑represented groups. Join us in our commitment to creating a more inclusive and diverse world.
Lanes Group are a signatory of the ‘Charter for Employer Positive About Mental Health’ run by Mindful Employer.
Please note: the job title used in this advert may differ from the title stated in your contract, due to internal contractual arrangements and job title structures within the organisation.
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