Digital Marketing Executive

At Hot Palette (Asia Pacific) Pte. Ltd, we proudly operate and grow the beloved Pepper Lunch brand worldwide. As one of Asia’s fastest-growing fast-casual brands with over 500 outlets globally, our sizzling hotplates, bold flavours, and DIY dining concept have won the hearts of millions.

We’re seeking a Marketing Executive (Digital, Content & CRM) to power our digital storytelling and customer engagement efforts. This 6-month contract role is perfect for someone with a passion for content, social media, and building brand relationships through data-driven marketing.

What you’ll be doing

• Create and manage engaging content for Instagram, TikTok, Facebook, YouTube
• Plan and execute content calendars in sync with seasonal campaigns and promotions
• Craft digital-first content: short videos, static posts, carousels, and email copy
• Execute CRM campaigns via email/SMS platforms (EDMs, loyalty blasts, promotions)
• Monitor and respond to community engagement across digital channels
• Maintain and segment customer databases for targeted outreach
• Report performance of digital and CRM activities, with key learnings and recommendations
• Support mascot content, digital events, influencer tie-ins, and collaborations

What we are looking for

• 1–2 years in digital marketing, CRM, or content creation
• Familiar with Meta Business Suite, Mailchimp, Canva, CapCut or similar
• Strong writing skills, attention to brand tone, and content detail
• Data-curious: understands the basics of segmentation, click-throughs, open rates
• Bonus if you’ve managed social CRM or loyalty campaigns before

Why Join Us

• Work with one of Asia’s most dynamic F&B lifestyle groups
• Get hands-on across digital and CRM platforms — real campaigns, real customers
• Build your portfolio with regionally visible content
• Join a warm and collaborative team that values creativity, speed, and results

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