Project Quality Manager

Ensure a fit for use quality management system is embedded throughout the Asset Project leveraging the gate review processes and risk management as an integral part of managing quality proactively across the asset lifecycle.

The Project Quality Manager champions a culture of quality excellence (systems, processes, behaviours, and accountability) through ensuring project personnel and stakeholders are educated on the relevant processes and held accountable to fulfil them.

Responsibilities

• Ensure the client’s Project Quality Management Framework is embedded within projects
• Support to ensure adequate and fit for purpose holistic Quality Management System is established, developed, maintained and implemented leveraging a risk-based approach. This includes:
  • Project Quality Plans, Quality Activity Plans and Quality Activity Schedules as key governing documents.
  • NCRs, Lessons Learned, internal auditing within the project, and Total Cost of Quality (TCoQ) as key focus areas.
• Ensure that quality process ownership, accountability, communication and culture is embedded throughout the project and packages with quality awareness and focus from leaders, personnel, contractors and stakeholders. Escalate issues to QHSE Director if needed.
• Work in collaboration with QHSE Director to drive implementation of the Quality elements of QHSE strategy in the project.
• Integrate with project and package leadership, and other interfaces as necessary, in order to provide support, advice and guidance to reduce project quality risks to as low as reasonably practicable.
• Teach and coach project personnel the skills, competence and awareness needed to appropriately support and champion quality within the project/package.
• Ensure adequate quality requirements are identified and communicated to relevant stakeholders throughout the lifecycle of the project
• Monitor, report and assess effectiveness of quality management in the Asset Project via specific KPIs within the project for quality performance against target
• Enforce a culture of continual quality improvement leveraging lessons learned and best practices.
• Ensure transfer process between phases (e.g. Development to Construction, Construction to Generation and OFTO or similar) is effective from a quality point of view, in alignment with Quality Checkpoints
• Align and collaborate with Supplier Quality Management regarding supplier performance and requirements
• Align and collaborate with QHSE Assurance regarding project quality audits.

Tasks

• Support Offshore EPC projects by continuously developing, implementing, and maintaining the client’s quality management system, policies, and procedures.
• Adhere to all internal policies, processes and procedures with an especially close focus on those relating to quality.
• Ensure Project Quality Plan is developed and maintained.
• Ensure Quality Activity Plans, and Quality Activity Schedules are developed and maintained by each package.
• Use a risk-based approach to identify, manage, and reduce quality risks within the project, ensuring they are captured in approved client risk management system.
• Support Quality Checkpoint process and Stage Gate process in accordance with Project & Operating Model guidelines.
• Drive implementation of NCR, LL, internal project auditing, and TCoQ processes, as well as continual improvement activities within the project.
• Review Asset Project NCRs with each package to ensure they are entered into Synergi in a timely way, and that corrective actions implemented address root cause.
• Develop LL schedule aligned with project milestones. Facilitate LL sessions on schedule aligned with process.
• Develop internal audit schedule for Asset Project and complete internal audits in accordance with that schedule.
• Support TCoQ process and reporting (e.g. disposition CRs and VOs) in accordance with scheduled reporting deadlines.
• Ensure consistent and standardized use of Synergi for registration of quality cases.
• Plan, implement and maintain internal quality cultural initiatives to achieve accountability in the projects.
• Monitor and report on performance to KPIs including trend analysis.
• Establish regular quality touchpoint meetings with key project stakeholders (recommended monthly) to review level of implementation and assess effectiveness of quality management in project.
• Escalate any quality issues that are not adequately addressed in a timely way to the QHSE Director and Head of OF Development & EPC.
• Provide feedback to Supplier Quality Management in relation to clarity of ERQM content, and escalate supplier issues where necessary to Supplier Quality Manager and/or Category Manager.
• Support QHSE Assurance with planning and execution of project quality audits, and support projects to close out findings.

Deliverables

• Documented Project Quality Plan
• Evidence of communication of Project Quality Plan
• Evidence of review and maintenance (updating) of Quality Activity Plan and Quality Activity schedules for each package
• Quality risks identified and logged in relevant risk management system
• Evidence of compliance to Quality Checkpoint process (e.g. completed checklists and templates)
• Evidence of RCA investigations of NCRs
• Internal Quality Audit schedule and records
• Lessons Learned schedule and records
• Synergi registrations for:
  • Nonconformities within packages and overall project
  • Lessons Learned sessions
  • Improvement proposals from LL sessions
  • Internal quality audits
  • Findings from internal quality audits
• Updated log of dispositioned CRs and VOs to support TCoQ reporting
• Evidence of delivery of quality training for project and package personnel
• Evidence of delivery of quality campaigns to project and package personnel
• Evidence of regular quality touchpoint meetings within project.

Decision Authority / Responsibility

• If project quality is not adequately addressed or presents excessive risk, report and escalatiop to relevant parties (depending on the nature of issue), including QHSE Director and Head of Quality for OF Dev & EPC.

Qualification / Requirements

• 5+ years’ experience in Quality
• A bachelor’s degree in a relevant field such as Quality, Engineering, or a related discipline is required.
• Industry recognised Quality qualifications including certifications or accreditation from organizations such as ASQ, EOQ, CQI etc. (e.g. Six Sigma Black Belt or Master Black Belt, Certified Manager of Quality / Organizational Excellence, Certified Quality Engineer, Certified Quality Auditor, IRCA examined lead auditor).
• Have proven experience in the field of Quality Assurance, Project Quality Management and/or Supplier Quality Management from relevant fields of industry such as manufacturing, construction, infrastructure, offshore, renewables, energy industries.
• Experience working on major construction projects in a project matrix organisation is a plus.
• Experience working in international and cross-cultural team.
• Have strong management skills and experience in implementing corporate Quality systems.
• Strong leadership skills with the ability to provide guidance and mentorship.
• Experience in driving continuous improvement.
• Effective stakeholder management skills working with multiple stakeholders.
• Excellent communication and interpersonal skills.
• Fluency in English Language.

Additional Information

• This is a Monday – Friday role – 40 hour week
• Hybrid work pattern with regular visits to site and office locations across England
• Occasional visits to the client’s head office in Copenhagen can be expected.
• Expectation of approx. 25% travelling time.

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