Concession Manager

We’re looking for an experienced Concession Manager who has a passion for luxury to oversee our Pearson’s, Enfield counter on a full‑time basis, working 35 hours per week. As a Concession Manager you will be responsible for driving sales, managing inventory, and delivering exceptional customer service while upholding the brand’s standards of excellence and acting as a brand ambassador for Molton Brown. You will work autonomously and, where possible, orchestrate immersive experiences such as indulgent hand and arm massages to enhance the sensorial journey for our customers.

Qualifications

• Minimum of 2 years retail management experience, preferably in a concession
• Experience within the fragrance and beauty retail environment is desirable
• Excellent communication skills
• Strong, engaging, and successful leadership
• Proven commercial acumen and P&L accountability
• Customer‑centric approach
• Flexibility in working arrangements to suit business requirements, including some travel to meetings and to support other locations

Benefits

• An annual salary of £27,603.28
• A 50% staff discount on all Molton Brown products
• 25 days holiday + Bank holidays
• A day off for your birthday
• Quarterly store bonus scheme of up to 1.5% of retail sales if concession targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items
• Enhanced family leave
• Wellbeing support
• Recognition awards
• Exclusive access to our e‑Learning platform (including qualifications, certifications, and memberships)

What You Can Expect From Us

• An entrepreneurial environment where passionate and innovative teams collaborate
• Respect, teamwork, and collaboration at the core of how we work
• A workplace culture that prioritises employee wellbeing, including opportunities to participate in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region‑dependent)
• A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension/retirement options (dependent on location), insurance options, and more
• Learning and development opportunities

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