Supplier Governance Manager

In this vital role you will lead governance and performance oversight of Clinical Trial service providers, including Functional Service Providers (FSPs) and Clinical Research Organizations (CROs), ensuring high-quality, compliant, and efficient delivery in support of Amgen’s clinical trials. You will partner with suppliers and cross-functional stakeholders to optimize performance, mitigate risks, drive continuous improvement, and strengthen strategic supplier relationships.

Be part of our team. You will be joining R&D Supplier Governance distributed team working as part of Amgen’s Global Development Operations (GDO) function that ensures governance and oversight of suppliers, supporting phase 1 to 4 clinical trials.

Responsibilities

• Lead governance, oversight committees, and performance reviews for FSPs and CROs.
• Monitor supplier performance through KPIs and metrics, providing feedback and driving corrective actions where needed.
• Identify, assess, and manage supplier risks, ensuring timely escalation and resolution of issues.
• Partner with internal stakeholders and suppliers to optimize service delivery and support clinical trial execution.
• Support supplier selection, qualification, onboarding, and development activities.
• Drive process improvements, standardization, and adoption of best practices across Amgen and supplier organizations.
• Ensure supplier oversight activities are documented in compliance with Amgen processes and GCP requirements.
• Contribute to cross-functional initiatives and special projects that enhance supplier governance and operational effectiveness.

Qualifications

• Degree educated
• Clinical research experience in biopharmaceuticals (biotech, pharma, or CRO)
• Knowledge of Good Clinical Practices (GCP), FDA regulations, and international regulatory guidelines
• Experience with clinical research suppliers (e.g., Full Service or FSP model (CROs, Site Management Organization, Patient recruitment, data management, clinical trial technology etc))
• Strong project management, process improvement, and metric tracking skills
• Experience in a global, matrix organization
• Proficiency in meeting management best practices
• Excellent interpersonal, organizational, and collaboration skills
• Strong organizational skills, advanced computer literacy, a proactive mindset, the ability to manage and influence stakeholders, and the capacity to work autonomously are essential for success in this role.

Benefits

• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

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