Transport Coordinator 6 Month Secondment

Overview

Part of the Delivery Service team that provides great service to our stores, ensuring customers have great availability and standards of product by coordinating our transport operations and keeping the operation efficient so we can serve our stores and operate safely.

Operational Support to Colleagues and Managers

• Completing a full handover to the oncoming clerks, sharing all relevant information.
• Answering telephones and responding to queries from stores or Distribution Direct, inputting them onto the online log.
• Completing all reports and sending these to the relevant people.
• Ensuring all drivers are issued with their assigned work/journey and receive the pre‑brief.
• Investigating any route or time discrepancies and escalating issues to the Delivery Service Duty Manager if required.
• Collating, recording and reporting information as required for a safe, smooth, efficient Delivery Service operation.
• Maintaining all relevant systems so they are accurate and used to their full effectiveness.
• Liaising with other operational areas of the Distribution Centre/Tesco/Agencies/3rd Parties as required.
• Completing administrative checks and routines in line with the operating model policies and procedures.
• Maintaining the Tesco agreed trackers so we can track and monitor our people information and performance.
• Ensuring that the payroll system is maintained with changes to schedules to reflect actual working and absences.
• Ensuring the transport office rota is adequately covered with issues escalated to Delivery Service Duty Manager if required.
• Attending depot update meetings as required.
• Ensuring deliveries and collections of equipment and waste are completed within policy.
• Co‑ordinating yard activities and ensuring shunters support the warehouse team to deliver the schedule.
• Ensuring all systems are working correctly / reporting issues and defects as required (Microlise, Tachomaster, Fleetboard, etc.).
• Ensuring regular legal compliance activities are carried out as required (e.g. vehicle downloads) and that any compliance issues are promptly reported to Delivery Service Duty Manager.

Key Qualities

• Passion about delivering great customer service.
• Energy to enjoy the buzz of working in a fast‑paced yet exciting environment.
• A driven and keen attitude to learn new skills as well as thriving whilst working in an encouraging team.
• Reliability and punctuality.
• The ability to adapt to working in a fast‑paced ever‑evolving environment.
• Be happy to go that extra mile.

Operational Skills

• Good PC skills: MS Office/Outlook.
• Strong knowledge of the Transport Operation – desirable but not essential.
• Great customer service skills.

Conditional Offer

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

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