Job Overview
Are you a driven professional seeking to make an impact in ICT? With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citize
Position: ICT Project Manag
Location: Birmingham/Hybrid – minimum two days a we
Basis: Full time, 20 month F
TC
Key Responsibilities
- es:Liaising with stakeholders at all lev
- elsEnsuring the focus is for delivering for our custom
- ersDelivering changes that have positive impacts on people’s li
- vesMaking a differe
Qualifications and experience
- enceExperience of delivering business projects at
- paceIdeally knowledge of Housing se
- ctorIdeally knowledge and experience of Housing Management systems, interfacing systems, processes, and scrip
- tingIdeally detailed knowledge working with Smartsh
Manager’s Quote: Joining the team means stepping into a role where you’ll make a tangible impact on how we deliver services to thousands of people. We don’t just manage projects—we shape the future of Citizen through technology, innovation, and collaboration. You’ll work on high-profile programmes, have the freedom to bring your ideas to life, and be supported by a team that values professionalism, creativity, and continuous improvement. If you want variety, challenge, and the chance to leave a legacy, this is the place for
What We Offer
- Offer:Innovative Environment: Be part of a forward-thinking organization that values creativity and innov
- ation.Professional Growth: Opportunities for continuous learning and career advanc
- ement.Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each
Benefits
- Annual Leave: Annual leave starts at 26 days per year plus bank h
- olidaysAnnual leave purchase scheme – option to buy up to an additional 5 days p
- er yearEnhanced family leave (maternity, paternity and ad
- option)Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen wil
- l matchCompetitive Salary: We offer a competitive compensation p
- ackage.Health and Wellness: Comprehensive health insurance and wellness pr
- ograms.Work-Life Balance: Flexible working hours and generous leave po
- licies.Employee Development: Access to training programs and career development res
Sources: Find out more here: Citizen
Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovatio n in ICT. We will work together as one team and embrace our Citiz en values.
Stay Connected: Follow us on P rofile / X, Citizen | Facebook and Instragram – Citizen to stay updated on our latest news and oppo
h July 2026Interview date: 22nd/23r d July 2026
We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process.
Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.
- Proud Corporate Member of WISH – The Network for Women Working in S
- ocial HousingCitizen Housing is a Disability Confi
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