Hybrid CS Team Leader: AI-Driven Support Excellence

Company: Oliver Bonas Limited
Apply for the Hybrid CS Team Leader: AI-Driven Support Excellence
Location: London
Job Description:

Oliver Bonas Limited is seeking a Customer Service Team Leader for a 12-month fixed term contract. This full-time role emphasizes leadership within the customer service department, enabling the team to achieve performance targets while delivering an efficient, customer-focused operation.

You will lead by example, utilizing your experience in team management and an understanding of AI to improve service quality and team performance. The position offers hybrid working, balancing time in the office with remote work.

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Posted: July 7th, 2026