About the Role
Are you ready to take on an exciting role with BOQ Group? We’re looking for someone to establish and build our ME Bank broker distribution channel, supporting new home loan growth and existing customer retention. In this role, you’ll be responsible for building strong relationships with accredited brokers and developing a strategic plan to drive business through the ME Bank Broker channel, using both face‑to‑face and virtual methods. You’ll work closely with internal stakeholders, including the Broker Operations team, Credit, and Home Lending in Transformation & Operations. Your role will also involve supporting the execution of our communication strategy with approved aggregators and accredited individual brokers. We want you to learn and own the BOQ Group story, adding value to both brokers and their customers. You’ll need to have a thorough knowledge of all product and service offerings available to customers through the broker channel. Ensuring the quality of applications from brokers is key, and you’ll be training them in relevant processes and procedures to reduce rework. You’ll represent BOQ Group at industry functions, events, conferences, and exhibitions, and meet the financial and non‑financial objectives of the BDM scorecard. Supporting brokers in resolving issues related to customer applications and providing excellent and efficient service to the broker and aggregator network is crucial to maintaining and building relationships.
About You
We are seeking a Business Development Manager with experience in Lending or a background in Finance, Business, or a related discipline. A full driving licence is required. You should have a strong knowledge and understanding of the Residential Lending process, as well as BOQ Group policies and general banking operations. Understanding your residential market and competitor products is crucial. You’ll need the ability to identify acceptable lending risks to meet business objectives. Demonstrated experience in building and maintaining successful relationships with both internal and external stakeholders is important. Excellent interpersonal skills and the ability to influence are key to succeeding in this role.
Benefits
- Flexible working arrangement – Balance your work and personal life with ease.
- Discounted financial products – Enjoy exclusive rates on our financial services across the Group.
- Salary sacrificing options – Maximise your take‑home pay with our salary packaging options.
- Paid parental leave with no minimum requirements – Spend quality time with your new family member without any worries.
- Purchase additional annual leave – Need more time off? You can buy extra leave days.
- Discounted private health insurance plan – Take care of your health with our special rates.
- Employee Assistance Program (EAP) – Access confidential support for personal and professional challenges for you and your family.
- Access to employee network groups – Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
- Pride in Diversity membership – We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
Equal Opportunity Statement
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply. We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply or during the interview process, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need. If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti‑Money Laundering and Counter Terrorism Financing Act.
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