Job Description
We’re looking for highly motivated, detail orientated individuals to join our dynamic and friendly team of care professionals at our beautifully renovated care home. £250 welcome bonus included too!
You can earn up to £13.61 per hour as an Administrator. We’re excited to grow our team of care professionals further and would love to welcome you.
Reports to: Manager and Deputy Manager
Rochcare is a family-run business providing quality residential care homes and support services to older people and those living with dementia.
We believe exceptional care homes don’t stay special on their own. Our dedicated teams make sure every one of the people in our care has a great experience, every time. Our success relies on the professionalism, commitment and caring nature of each and every team member and we’re always looking for similar-minded people to join us.
As an Administrator, you should be able to multi task, prioritise workloads and remain calm under pressure. You should be highly organised and be confident using technology to set up systems, plan and prioritise work and communicate effectively.
About The Role
Principle Roles and Responsibilities
- Maintain, update and extract information from digital systems and databases and provide general administrative/clerical/ support to the management team.
- Provide a customer facing service for the general public, visiting professionals and contactors, maintaining a highly professional approach at all times.
- Provide administrative support for meetings, which could include arranging dates, booking venues and preparing agendas, or note taking.
- Administering financial systems such as journal transfers, processing invoices, issuing receipts, ledger maintenance, reconciliations or similar. Undertake higher level data processing/spreadsheet/IT skills/typing that involves the use of a range of software packages.
- Liaising between the manager and a team of care workers, reporting areas of good practice and any issues and concerns, using clear communication at all times.
- The post holder will demonstrate an ability to build and maintain relationships with people whose understanding is impaired and their families through good communication skills.
- The post holder is required to complete all necessary records and routines accurately and maintain a clean and safe working environment for everyone living and working at the home.
The ideal candidate should have excellent communication skills, be able to respond to queries via telephone, face to face, e-mail and postal and be able to resolve all queries in a timely manner.
The post holder will need to show respect, understanding the rights for privacy and demonstrate high professional standards of propriety in their day-to-day work. The ideal candidate should also show a keen interest in learning and growing their skills through additional required training, peer mentoring and frequent performance reviews.
Schedule: Full-time, Permanent.
Wage rate: Up to £13.61 per hour.
Benefits: Company pension. Access to Blue Light Card Discount. Company funded further studies and professional development opportunities. £250 welcome bonus. Free onsite parking. Access to free and confidential welfare counselling. Competitive rates of pay and holiday allowance.
It is an expectation of all staff to have vaccines or other essential health treatments, in line with Public Health guidelines and in relation to health and safety in an effort to protect yourself as well as others.
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