Customer Retention & Service Contracts Specialist

J C Bamford Excavators Ltd is seeking a Customer & Product Retention Specialist to enhance customer retention through effective management of warranty and service contract products. You will be responsible for day-to-day administration of Machine Care warranties, ensuring excellent service delivery and data integrity.

Your role involves working closely with dealers, analyzing data, and implementing improvements to enhance the customer experience. Excellent organizational skills and a customer-focused mindset are essential.

#J-18808-Ljbffr…