Launch Manager

Join us as our Launch Manager at Dedalus, one of the world’s leading healthcare technology companies, based ideally in UKI.

Responsibilities

• Lead the regional rollout and operational adoption of ORBIS Go‑to‑Market initiatives and product releases in the UK, ensuring alignment between central governance, regional readiness and local execution.
• Act as the primary coordination point between global Business Operations/Transition & Launch teams and the UKI organization, supporting structured launch activities, enablement, communication and readiness across Sales, Delivery and Support functions.
• Guide and coordinate ORBIS product launches and Go‑to‑Market initiatives in the UK, ensuring a structured and high‑quality market introduction.
• Serve as the primary regional interface between customers, Sales, Delivery, Product and Transfer & Launch teams during launch and early adoption phases.
• Support initial deployments and strategic customer engagements to drive adoption, collect feedback and identify early risks or issues.
• Monitor launch execution and early‑life performance, coordinating resolution of critical issues with regional and global stakeholders.
• Follow up on the delivery of product requirements identified in the pre‑assessment and launch phase.
• Ensure transfer outputs such as training, documentation, scope and readiness assets are effectively applied in real customer environments.
• Support regional readiness across Sales, Delivery and Support teams during launch activities.
• Capture customer feedback, lessons learned and regional insights, contributing to continuous improvement of Transfer & Launch processes and standards.
• Promote adoption of standardized launch, readiness and enablement practices across the UK organization.

Qualifications

• Experience in healthcare software, enterprise software or similarly complex customer environments.
• Background in Delivery, Customer Success, Go‑to‑Market, Product Enablement or implementation‑related roles.
• Experience coordinating cross‑functional activities across Sales, Delivery, Product and Support organizations.
• Good understanding of software deployment, customer adoption and operational readiness processes.
• Experience working with strategic customers and managing complex stakeholder environments.
• Excellent communication, coordination and problem‑solving skills.
• ORBIS and/or Dedalus experience strongly preferred.
• Internal candidate with deep knowledge of the UK healthcare ecosystem and ORBIS landscape preferred.
• Customer‑oriented profile with deep coordination and execution mindset.
• Comfortable operating across global and regional organizations.
• Pragmatic, collaborative and structured approach.
• Ability to balance customer proximity with adherence to global standards and processes.

Application closing date: 30th July 2026

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