The Pathway Operations Lead is responsible for the day-to-day operational planning and delivery of the NSL, NXT Gen, and Pathway programmes, ensuring all activities are delivered efficiently and effectively,in line with the strategic direction set by the CEO and Franchise Director.
This role focuses on execution, coordination, and implementation, translating strategic priorities into high-quality operational delivery across all programmes.
- Plan and deliver operational plans aligned to the strategic direction
- Coordinate the day-to-day running of NSL, NXT Gen and Pathway programmes
- Ensure consistency and efficiency across all operational activities
- Support the implementation of programme strategies
- Manage operations for all NXT Gen and NPL matchdays, training and community camps
- This will include successfully coordinating, managing and delivering the team’s programmelogisticsand administration.
Key Responsibilities
Lead operational delivery of:
- Trials
- Training and competition schedules
- Travel, accommodation and logistics for NSL, NXT Gen and NPL
- Facility bookings and programme setup
Ensure all NXT Gen and Pathway programme activity is delivered to required NSL standards and timelines as per the EOS (Expected Operating Standards) document
Plan, deliver and lead NXT Gen and NPL matchday and event operations
Operational Systems & Compliance
Implement and manage systems to ensure:
- Athlete data and records are accurate
- Programme administration is compliant
- Reporting deadlines are met
Ensure operational compliance with:
- NSL standards
- Safeguarding and welfare processes
- UK Anti-Doping
Provide information and reports to the Franchise Director
Stakeholder Coordination
Act as operational point of contact for:
- Coaches, Team Managers, support staff
- Athletes and pathway stakeholders
Coordinate communication across programmes
Support relationships with Wales Netball and England Netball through delivery and reporting
Support budget tracking and operational spend
Process and monitor programme-related expenditure
Ensure financial processes are followed in line with organisational systems
Process and administer payments relating to Dragon’s expenditure, in line with a budget to be set and managed by theFranchise Director
People & Delivery Support
Support recruitment and coordination of staff and volunteers involved in NSL, NXT Gen and NPL programme delivery
Support workforce planning for events and programmes
Ensure effective operational delivery across multi-disciplinary teams
Continuous Improvement (Operational Only)
Identify improvements to systems and processes
Recommend efficiencies to the Franchise Director
Support a high-performance, well-organised environment
Additional
Ensure a culture of respect and compliance through fair and ethical practices
Any other reasonable areas of work as outlined at the discretion of theFranchise Director and CEO that are within the scope, spirit and purpose of the job.
Proactively comply with and promote all organisation policies, in particular those relating to Safeguarding, Equality and Diversity, Mental Health and Data Protection.
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