We’re looking for someone who doesn’t just want another hospitality job, but wants to help build one of Fulham’s most exciting new independent gelaterias. Café Team Leader / Duty Manager. Become the Face of La Gelateria della Luna. La Gelateria della Luna is a brand‑new independent Italian gelateria opening on Fulham Road. Our vision is simple: to bring authentic Italian gelato, speciality coffee and handcrafted desserts to Fulham, whilst creating an experience that customers will want to return to time and time again. We are looking for a mature, experienced hospitality professional to become the face of our gelateria. This role is perfect for someone with previous hospitality management or supervisory experience who enjoys leading a young team, taking ownership of daily operations and treating the business as though it were their own. As the owner, I will be working alongside the team as much as possible. I am looking for someone I can genuinely trust to confidently manage the business during evenings and weekends, ensuring the highest standards are maintained from opening until closing.
Key Responsibilities
- Lead the team with confidence and professionalism
- Deliver exceptional customer service at every opportunity
- Prepare and serve speciality coffee, authentic Italian gelato, waffles and desserts
- Support, coach and motivate a young team
- Open and close the gelateria independently
- Operate the EPOS system
- Oversee stock levels, deliveries and daily organisation
- Ensure food safety and hygiene standards are maintained at all times
- Resolve customer enquiries professionally
- Take ownership of the day‑to‑day operation of the business
Our Standards
- Customer areas remain clean, welcoming and presentable
- Counters, coffee stations and preparation areas are spotless
- Floors are checked and cleaned regularly
- Toilets are inspected, cleaned and restocked throughout the day
- Cleaning schedules are completed correctly
- The café is fully prepared for the following day’s service before closing
About You
- Previous café, restaurant or hospitality management or supervisory experience
- Excellent customer service and communication skills
- A positive and professional attitude
- Strong leadership skillsConfidence working independently
- High standards of cleanliness and organisation
- Availability to work evenings and weekends
- A genuine passion for hospitality
What We Offer
- A friendly and supportive working environment
- The chance to make a real impact and grow with the business
- A workplace where initiative, reliability and hard work are genuinely valued
If you are passionate about hospitality and would like to play a key role in building La Gelateria della Luna from day one, we would love to hear from you. Please send your CV together with a short introduction telling us why you would be the perfect fit for our team. Immediate start available. We are looking for someone who is available to start as soon as possible.
Experience: RequiredEmployment: Full‑timeStarting time: Immediate start!
About LA GELATERIA DELLA LUNA: We are an authentic Italian gelato shop in a prime location, offering a friendly, clean and well‑organised workplace. Join our supportive team and grow with us.
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