Connect Appointments have a fantastic opportunity for a Customer Service Coordinato r to join our client's Stirling- based team on a full-time basis .
This position starts as temporary ongoing, leading to a permanent position for the right candidate.
We are seeking a first-class communicator with a strong focus on providing a great customer service and, the ability to deal with people at all levels in a professional and confident manner.
Your working hours will be based on the call centre:
- Monday to Friday
- 9am to 5pm
Paid at a rate of 12.71 per hour.
As a Customer Service Coordinator your main responsibilities are:
- Answering calls and dealing with enquires within company agreed timescales
- Assessing customers needs in an efficient and empathetic manner
- Providing advice and solving problems over the telephone as necessary
- Processing customer orders
- Liaising with other departments via email and telephone
- All general administration and ensuring company systems are kept up to date
Ideally as a Customer Service Coordinator you will have previous experience within a customer focused role.
Successful applicants for this Customer Service Coordinator role will have the following skills and qualifications:
- Excellent communication skills, with the ability to build strong relationships
- A positive and professional telephone manner
- Being well organised, with the ability to manage your workload
It is desirable for the successful Customer Service Coordinator to have a valid driving license and access to your own transport.
Apply now or call our Grangemouth branch on 01324 464951 to learn more about becoming a Customer Service Coordinator
Connect Appointments is one of the leading independent recruitment agencies in the UK. With branches across Scotland and Northern England, our consultants have expertise in a range of specialist industries, the agency is dedicated to finding and retaining employment to support businesses and candidates. Find your next role today!
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