Property Services Assistant / Administrator (Contract)

We are currently seeking an experienced and motivated Property Services Assistant to join a busy housing association on a temporary basis, with an immediate start available. This role offers the opportunity for extension and longer-term stability through to March 2027. You will play a key role in supporting the delivery of an efficient and customer-focused property and repairs service. Working within a fast-paced team, you will be responsible for coordinating repairs, liaising with tenants and contractors and ensuring excellent service delivery in line with organisational standards and KPIs. Act as a first point of contact for repairs and property-related enquiries Liaise with tenants, contractors, and internal teams to schedule and progress repairs Monitor jobs to ensure completion within agreed timescales and service level agreements (SLAs) Maintain accurate records and update housing management/repairs systems Provide high-quality customer service across phone, email, and digital channels Previous experience in a housing, property services, or repairs environment is highly desirable. Experience working with repairs systems or scheduling/planning roles is advantageous. Must be immediately available Immediate start Opportunity to join a well-established housing organisation Potential for contract extension through to March 2027 Competitive salary On-site parking Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk…