Senior Airline CX & Product Design Leader

TUI is looking for a Senior CX Product Design Manager to lead the product lifecycle management of their airline services. In this role, you will design the end-to-end customer journey across various phases of travel, ensuring operational excellence and customer satisfaction.

The ideal candidate will have a wealth of experience in CX design within the travel industry, with a strong grasp of commercial impacts on customer value and operational performance. You’ll work closely with multiple teams to ensure cohesive and effective delivery of travel experiences.

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