Data Quality Officers (Healthcare)

Responsibilities

• Conduct routine data quality audits to ensure records are accurate, complete, and compliant.
• Identify, investigate and resolve duplicate records, inconsistencies, missing information and other data quality issues.
• Validate information entered into clinical and operational systems, ensuring accuracy and timely recording.
• Monitor patient and operational records to maintain high data quality standards.
• Produce regular data quality reports, identifying trends, risks and areas for improvement.
• Work closely with operational teams to resolve data anomalies and improve data capture processes.
• Support internal and external audits by preparing accurate datasets and responding to information requests.
• Monitor key performance indicators and contribute to performance reporting.
• Maintain compliance with GDPR, Caldicott Principles, NHS Data Security Standards and organisational information governance policies.
• Liaise with internal departments and external stakeholders to verify and validate information.
• Escalate significant data quality or governance concerns where appropriate.
• Maintain clear documentation of audit findings and corrective actions.
• Support the development of data quality procedures, guidance and best practice.
• Contribute to continuous improvement initiatives that enhance reporting, operational efficiency and data integrity.

Essential Qualifications

• Previous experience in a Data Quality, Data Administration, Information Governance or Healthcare Administration role.
• Experience carrying out data quality audits and validating large volumes of data.
• Excellent attention to detail and the ability to identify errors, inconsistencies and trends.
• Strong organisational skills with the ability to manage competing priorities.
• Experience handling confidential and sensitive information.
• Strong analytical and problem‑solving skills.
• Excellent communication skills with the ability to collaborate across multidisciplinary teams.
• Proficiency in Microsoft Excel and the wider Microsoft Office suite.
• Experience using electronic record management or database systems.
• Commitment to maintaining high standards of data integrity and continuous improvement.

Desirable Qualifications

• Experience working within the NHS or wider healthcare sector.
• Familiarity with EMIS Web, Hero Health or other clinical systems.
• Knowledge of NHS data quality standards and reporting requirements.
• Experience producing management information reports and analysing performance data.
• Understanding of clinical pathways and operational processes.
• Experience supporting service audits or quality improvement initiatives.

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