SME Relationship Director

We’re looking for a passionate and driven Relationship Director to join our high‑performing SME Commercial Banking team. This is a fantastic opportunity for someone who thrives on building strong client relationships, identifying growth opportunities and delivering meaningful impact.

Responsibilities

• Manage a defined portfolio of SME clients with turnover between £10m and £50m, ensuring an outstanding client experience while driving sustainable income growth, balance‑sheet expansion and market share.
• Act as the face of Lloyds Banking Group, building trusted, long‑term relationships with existing and prospective clients.
• Develop clear client strategies and deliver tailored commercial banking solutions across lending, deposits, payments and day‑to‑day services.
• Generate new business and expand the client base by proactively identifying and winning new‑to‑bank opportunities through market engagement, networking and relationship building.
• Collaborate with internal product specialists and coverage teams to deliver a joined‑up, end‑to‑end service.
• Build and maintain strong internal and external networks, working with colleagues, Group partners and professional introducers to create opportunities for clients.
• Be fully accountable for managing risk within the portfolio, undertaking lending assessments, structuring appropriate financial solutions and ensuring all exposures align with the bank’s risk appetite and credit policies.

Qualifications

• Proven track record of winning new business in a competitive corporate or commercial banking environment.
• Broad established network within the local commercial market.
• Skill as a collaborative team player and a self‑starter who drives success individually and as part of a wider team.
• Strong communication skills when building and maintaining relationships with clients and influential external partners.
• Proven credit experience, skilled at evaluating propositions and making confident commercial recommendations to the credit team.
• Detailed understanding of legal documentation and the ability to negotiate legal and commercial terms.
• Comprehensive knowledge of the different types of risk in a lending environment and how to minimize such risk.

Diversity, Equity and Inclusion

We are committed to creating an inclusive workplace where everyone can thrive, learn and develop. Our focus is on building a workforce that reflects the diversity of the customers and communities we serve. We provide reasonable workplace adjustments for colleagues with disabilities, long‑term health or neuro‑divergent conditions and are a Disability‑Confident Leader.

Benefits

• Generous pension contribution of up to 15%.
• Annual performance‑related bonus.
• Share schemes, including free shares.
• Flexible benefits that can adapt to your lifestyle, for example discounted shopping.
• 30 days’ holiday, with bank holidays on top.
• Well‑being initiatives.
• Generous parental leave policies.

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