Head of Customer Success — Creator Platform, Remote & AI-Driven

Lickd is seeking a Head of Customer Success to enhance the post-signup experience for creators. In this role, you’ll oversee customer success functions through onboarding and retention while actively collaborating with product teams. Strong analytical skills and a passion for customer advocacy are essential.

We’re looking for a candidate with extensive experience in customer success, particularly within fast-paced environments, demonstrating excellence in using AI and HubSpot. Benefits include flexible working and a pension scheme.

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