Shop Manager

Shop Manager – Full Time

We are looking to recruit a new shop manager for our shop in Ponders End, Enfield, Greater London or surrounding areas. This is a permanent full‑time position working a variety of shifts across five days a week.

Pay & Benefits

Salary: £34,262 – £39,889 per annum on a 45‑hour contract.

• 45 hours per week
• 30 days holiday per year
• Great training and development opportunities
• 15% staff discount at over 300 shops
• A smart uniform
• Free life assurance
• Workplace pension
• Staff benefits package including virtual GP, discounted services and products such as cinema tickets, gym memberships, days out and travel

Responsibilities

• Lead by example and engage in day‑to‑day shop operations.
• Motivate and inspire the team to deliver efficient service and a great customer experience.
• Oversee recruitment, induction and ongoing development of team members, including coaching, mentoring and feedback.
• Ensure customer needs are met, deliveries are processed quickly and shop routines keep the shop safe, clean and tidy.
• Control key shop costs, including shrinkage, waste and payroll, to meet KPIs.
• Maintain standards in customer service, cash handling, health & safety, stock management, merchandising and presentation.

Qualifications

• Friendly, positive and hardworking approach.
• Excellent leadership skills with the ability to motivate people in a busy environment.
• People skills: able to build strong working relationships.
• Trustworthy and reliable, able to perform to a high standard at all times.
• Previous experience as a manager or assistant manager.
• Full driving licence desirable; if not possessed, still welcome to apply.
• Ability to complete a Basic DBS check (England/Wales) or Disclosure Scotland check (Scotland); employment subject to a satisfactory check.

Contract Information

Position: Shop Manager, Hours: 45, Days: 5

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