Manager Service Delivery

Company: DXC Technology Inc.
Apply for the Manager Service Delivery
Location: Farnborough
Job Description:

Job Description: About DXC Technology DXC Technology is a Fortune 500 global technology services company delivering mission-critical solutions across more than 130,000 professionals worldwide. With over 40 years’ presence in the UK, DXC has recently established its Aerospace and Defence Hub in Farnborough, consolidating operations in the heart of the UK’s aviation, engineering and technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery.

Solution Architect

Essential Job Functions

  • Manages functional areas or department account leads on small to medium sized accounts to ensure that business solution objectives are met.
  • Develops demand forecasts with account teams on small to medium sized projects to assist functional areas or departments in planning and delivering end-to-end services.
  • Works with functional areas or departments to interpret and plan projects or workload forecasts.
  • Manages and approves expenditures for accounts in line with the established policies and procedures.
  • Manages complex relationships between delivery and consumer groups to ensure good client relations.
  • Identifies and manages service improvements to increase customer satisfaction.
  • Manages and ensures delivery of projects meet client and company expectations and needs.
  • Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts.
  • Supports developing new business proposals and introduces new technology to enhance business solutions.
  • Selects and hires employees.
  • Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions.
  • Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines.
  • Prepares and recommends operating and personnel budgets for approval.
  • Monitors spending for adherence to budget, recommends variances as necessary.

Basic Qualifications

  • Bachelor’s degree or equivalent combination of education and experience.
  • Bachelor’s degree in business administration, engineering, information systems or related field preferred.
  • Nine or more years of support services, project, or program experience.
  • Five or more years of leadership or supervisory experience.
  • Experience working with the technology industry.
  • Experience working with company products and operating systems.

Other Qualifications

  • Good project management skills.
  • Good analytical and problem solving skills.
  • Good interpersonal skills to interact with customers and team members.
  • Good leadership and organizational skills.
  • Good communication skills.
  • Good skills in managing to contracts and bugets.
  • Good relationship building skills.
  • Ability to work in a team environment.
  • Willingness to travel.

Work Environment

Office environment. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Equal Opportunity Employer – DXC Technology is an equal opportunities employer committed to building diverse, inclusive teams.

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Posted: July 7th, 2026