Senior Service Delivery & Support Lead – Fibre Networks

AllPoints Fibre Networks Limited in Reading is seeking a Service Delivery and Support Manager to lead and enhance the Service Delivery team. This role will oversee the entire lifecycle of fiber and voice services, ensuring high service quality and operational performance.

The ideal candidate has extensive telecoms experience, can manage complex situations, and is passionate about excellent customer experience. Alongside a supportive work culture, the role offers a comprehensive wellbeing package, including private medical insurance, generous leave, and strong commitment to diversity.

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