Join Us as our Country Operational Risk Management Manager – Compliance
You will play a vital role in protecting the integrity, consistency, and long-term strength of our business. In this role, you will guide how we ensure compliance, maintain effective internal controls, and continuously improve how we manage performance through innovation and insight. You will take a holistic view of governance simplifying complexity and turning internal controls, regulatory requirements, ESG commitments, and risk data into clear priorities and practical actions that protect performance and enable sustainable growth. Working in close partnership with senior leaders and teams across the country, you will embed a robust compliance and control culture, one that uses data, challenges traditional approaches, and continuously improves how we prevent, detect, and respond to risks.
What You Need to Have:
- Extensive experience in compliance, risk, internal control, or governance within a complex organisation
- Demonstrated ability to lead and develop teams while promoting a collaborative and innovative culture
- Deep understanding of regulatory requirements, governance frameworks, and modern control practices
- Experience in compliance monitoring, control testing, and improving control effectiveness
- Ability to break down complex requirements and turn them into clear, efficient, and scalable ways of working
- Experience using data, analytics, and insights to enhance control performance and decision-making
- Confidence in communicating effectively with senior stakeholders
- A commitment to improving how compliance and controls are delivered—making them more efficient, effective, and value-adding
What You Will Do Day To Day:
- Oversee the design, implementation, and continuous improvement of compliance and control frameworks across the UK and Ireland business
- Simplify and modernise control environments, making them more effective, efficient, and easy to understand
- Advance innovation in control performance, including the use of data, automation, and insight-led monitoring
- Ensure adherence to regulatory requirements, internal policies, and ESG commitments across all business areas
- Oversee compliance monitoring and control assurance activities, evolving towards more data-driven and continuous approaches
- Provide clear, actionable insights on compliance, controls, and performance to support better and faster decision‑making
- Translate global frameworks into simple, practical, and locally relevant solutions
- Partner with business leaders to embed controls and compliance into everyday operations in a way that supports the business
- Analyse control and compliance data to identify trends, risks, inefficiencies, and opportunities for improvement
- Build organisational capability by coaching teams to better understand, own, and improve their controls
- Lead, coach, and develop your team, promoting curiosity, innovation, and effective performance
- Promote standardised, simple, and efficient ways of working that improve consistency, transparency, and results
What You Need To Know:
- Starting Salary from £70,000 per annum based on experience
- Full‑time, 39 hours per week, Monday to Friday
- Location: Service Office, principles – Working, 12 days’ workplace presence, of which 8 must be in the Service Office, Wembley, with the remaining 4 in the individual’s nearest unit
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
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