Capital Investment Manager – Position Overview
Today, we depend on Kate’s analytical powers to keep track of the condition of over 21,000 of our tenanted and leasehold homes – from roofs and windows to kitchens and bathrooms. Kate’s committed to achieving the Decent Homes Standard for all our tenants and a high standard for all our leaseholders. Her passion is numbers but, because she grew up in social housing, she also understands the human stories behind the data. More than that she understands the disruption renewal work entails. So when an elderly resident’s family mentioned that their mother needed not just a new kitchen, but adaptations to her bathroom, Kate got right on to it. She co‑ordinated with colleagues to assess the resident’s disability needs. Kate’s worked hard to ensure our routine external and internal stock condition surveys pick up on repairs and health & safety issues at the same time. And, by recognising patterns in the data that’s gathered, she makes a vital contribution to forward planning for large‑scale capital renewal works.
Key Responsibilities
- You’ll support the Senior Capital Investment Manager as part of a high-performing, multi-disciplinary team to ensure projects are delivered on time, on budget and to the highest quality.
- You’ll place resident experience, safety, and voice at the heart of all decisions from inception to close-out, ensuring residents are partners in Major Works Delivery.
- You will proactively commission, plan, execute and complete Capital Works projects across all stages, ensuring resident voices inform key decisions, especially around decanting, design options, site logistics and social value outcomes.
- You’ll follow robust programme governance and management frameworks, including feasibility assessments, cost control, risk and issue management, and compliance with all statutory, financial, and contractual obligations.
- It’s key that you develop and implement Scheme Quality and Delivery Plans that are tailored to project complexity, compliant with statutory requirements and Net Zero targets.
- You’ll monitor, manage and report on project performance, ensuring delivery to agreed cost, quality and time parameters, escalating to senior management when needed, and verifying service provider and partner performance.
- You’ll be proactive about managing project risk and dispute resolution, preparing and presenting timely, relevant reports on projects and the Major Works Programme.
- You’ll partner with teams across the Council to further drive our effectiveness and to bring meaningful improvement for thousands of residents.
Key Qualifications
- Experience delivering complex, multi-disciplinary capital programmes across all RIBA stages (0‑7) to time, budget and quality.
- Led projects that achieved high levels of resident and stakeholder satisfaction, ensuring accessibility, representation and responsiveness to diverse community needs.
- Driven value for money in capital delivery through procurement, contractor performance, scope management and quality control.
- Practical construction knowledge from plant & equipment to materials and on‑site ways of working, ensuring solutions are grounded, effective and deliverable.
- Understanding of construction methods & sequencing to plan and manage programmes, using scheduling software to build, analyse, adjust timelines, resolve delays and keep projects on track.
- Working knowledge of project and programme management methodologies such as RIBA, PRINCE2 and MSP, applying structured approaches to plan, deliver and review projects.
- Strong contract management experience across JCT and NEC contracts, confidently managing performance, change control, disputes and compliance for multiple service providers.
- Comfortable operating in complex political and partnership environments, collaborating with senior officers, councillors, residents, statutory bodies and external agencies.
- Ability to onboard new service providers and lead meaningful resident and stakeholder engagement, co‑designing projects so that resident priorities are reflected in scope, design and delivery.
- Strong problem‑solver, creative solutions, highly organized and able to juggle multiple priorities while maintaining high standards.
- Proficiency in Microsoft Office and the ability to learn new digital tools.
- Self‑motivated, proactive, committed to own development.
- Relevant professional qualification or Chartered Membership (or working towards) of a relevant Professional Body (e.g. MRICs, MCIOB, APM). Demonstrable equivalent experience also works.
Diversity and Inclusion
Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme will automatically be invited to interview should they meet the essential criteria for the role. The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual‑heritage, indigenous to the global south, and/or have been racialised as ‘ethnic minorities’ (formally known as B.A.M.E, Black, Asian and multiple ethnic). While the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self‑declare this to the hiring manager as part of our positive action commitments.
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